January 2, 2008
Dear TeleBlock® Subscriber:
With all of the recent enforcement actions seen, and the severity of these actions, the FTC is sending some very clear messages to the industry: 1) it is taking DNC and telemarketing laws very seriously; 2) the fines to be levied will be much higher than anything we've seen at the state level; 3) the FTC will be enforcing ALL telemarketing laws, not just DNC; 4) the "assisting and facilitating" rules will be enforced as well, so any company helping another company break the rules will suffer the consequences; and 5) 100%, no questions asked compliance with the national DNC registry rules is the only option.
As always, Call Compliance, the Citadel Telephone Company DNC service provider, will monitor these developments, and will keep its clients up-to-date with the latest news. Call Compliance will also ensure that all our current (and future) clients receive the ultimate in DNC compliance protection via our patented TeleBlock® platform. Having said that, it is still very important that our new (and current) Subscribers understand the basics of registering (and renewing their registration) for the national registry.
The FTC fee rules place significant responsibilities on all parties involved in the telemarketing process. "Sellers" are the ones who ultimately have to pay for the list (the cost of which has increased considerably.) "Telemarketers" and third-party vendors (like Call Compliance) can access list information via their client Seller(s) unique Subscription Account Number(s) (or "SAN").
All parties must ensure that no calls are made to numbers outside the area codes purchased by any given seller. The FTC's fully-automated website at www.telemarketing.donotcall.gov provides members of the telemarketing industry with access to the registry's database of telephone numbers, sorted by area code.
Call Compliance's TeleBlock® user interface incorporates the ability to create calling campaigns making use of Federal DNC information. To ensure that TeleBlock® screens/blocks Federal DNC list information in accordance with the FTC's rules, all TeleBlock® subscribers must register for FTC National DNC Registry. Instructions.
Submitting the information as outlined in this letter is of critical importance for TeleBlock® subscribers. FTC DNC list information will not be made available (and therefore outbound calls will not be screened using this information) unless a current and valid SAN number is submitted.
Thanks, and we look forward to ensuring your compliance in 2008 and beyond.
Respectfully yours,
TeleBlock® Administrator
TeleBlock® Administrator
Citadel Telephone Company
